Big Tobacco’s Global Reach on Social Media
It’s been years since the industry promised to prevent
luring children to smoke cigarettes.
Philip Morris International says it's “designing a
smoke-free future.”
British American Tobacco, likewise, claims to be
“transforming tobacco” into a safer product.
But while the Food and Drug Administration weighs plans to
chop nicotine in cigarettes, making them less addictive, Big Tobacco has been
making the foremost of the time it still has used social networks to market
its brands around the world.
Most countries, just like us, imposed rules back within
the 1970s against marketing tobacco to youths; many have banned cigarette
commercials on television and radio.
So the industry that brought the planet the Marlboro Man,
Joe Camel and slogans like “Reach for a Lucky rather than a Sweet” has latched
onto the selfie generation’s screens during a highly adaptive way that skirts
the advertising rules of old.
“What they're doing maybe a really effective thanks to getting
around existing laws to limit advertising to children,” said Robert V.
Kozinets, a PR professor at the University of Southern California, who led a
world team of researchers examining the tobacco industry’s use of social media.
“The most surprising thing to me was the extent of
sophistication of those different global networks. You get incredible
campaigns, the likes of which I’ve never seen before.”
International public health organizations are pushing back
against tobacco companies around the world.
Earlier this month, Bloomberg
Philanthropies chose three international research centers to steer a
replacement $20 million global tobacco watchdog group called Stop (Stopping
Tobacco Organizations and Products), with partners within the UK, Thailand and
France, which will partly specialize in social marketing.
Dr. Kozinets’s work, purchased by the Campaign for
Tobacco-Free Kids, an advocacy group, analyzed social media in 10 countries by
trying to find hashtags that hook up with tobacco cigarette brands.
By promising anonymity, Dr. Kozinets’s researchers were
ready to interview paid and unpaid “ambassadors” and “micro-influencers” to
reveal the connection between the tobacco companies, their communications
agencies and social media posts on Instagram and Facebook.
The results of this study, alongside research during a
total of 40 countries, led the Campaign for Tobacco-Free Kids, the American Cancer Society Cancer Action
Network, the American Lung Association, and other public health groups to file a
petition on Friday with the Federal Trade Commission against four tobacco
companies.
The petition claims that Philip Morris International,
British American Tobacco, Japan Tobacco International, and Imperial Brands are
targeting young American consumers with deceptive social media marketing in
violation of federal law.
The petition calls on the F.T.C. to prevent the
practices.
Several of the tobacco companies didn't immediately answer
requests to discuss the petition.
A spokesman for Philip Morris International
said on Friday afternoon that the corporate had yet to review the documents and
thus couldn't comment.
According to Caroline Renzulli, who oversaw the project for
the campaign, 123 hashtags related to these companies’ tobacco products are
viewed 8.8 billion times within us alone and 25 billion times around the
world.
Representatives of a number of the businesses said they the market only to adult smokers and suits the laws of nations where they sell
their products.
Jonathan Duce, a spokesman for Japan Tobacco, said
company-involved events were intended “to switch existing adult smokers to our
brands from those of our competitors.”
“If smokers or vapers prefer to share their group action,”
he added, “it is totally their choice.”
Simon Evans, a spokesman for Imperial Brands, acknowledged
that the corporate paid “public opinion formers” to attend and post social
media content about promotional events.
“Where this is often the case, however, we make it clear to
them they're to not post branded content,” Mr. Evans said.
Some posts use hashtags that are closely connected to the
brands: #lus or #likeus for Lucky Strikes, for instance.
Other posts are more
subtle, featuring cigarettes but no name, or appealing hashtags that signal
autonomy or independence: #YouDecide, #DecideTonight and #RedIsHere are popular
ones affiliated with Marlboro as is #FreedomMusic for Winston.
Sometimes the posts omit the cigarettes altogether but
mention upcoming parties and other events where cigarettes are promoted in
giant displays and given away.
The party décor colors often match those of a
selected brand.
The image below is from Indonesia, where a pack of Dunhill
cigarettes may be a subtle prop. After a press inquiry, BAT said they might
take down the post.
Lucky Strike ambassadors received these instructions last
year in Italy, consistent with Dr. Kozinets, and that they included a note to
hide up images “required to get on the packages by law”(presumably the warning
labels).
In an email, Simon Cleverly, an executive with British
American Tobacco, said the company’s team in Italy was reviewing the above
documents, which researchers translated into English. the likes of Us campaign
ran from 2012 through 2017, he said.
Some themes repeated in several countries were British
American Tobacco’s #TasteTheCity, which promoted Dunhill and Kent brands, and
Philip Morris International’s #Newland and #Neuland, and #IDecideTo/#YouDecide.
Bruno Nastari, a Brazilian business strategist, spent quite
three years working for Geometry Global, in Sao Paulo, consistent with his
LinkedIn page.
His accounts included British American Tobacco brands Dunhill,
Lucky Strike and Kent, his page noted.
Describing the strategy he used, Mr. Nastari wrote, “Our
insight was that Dunhill is the brand that transforms the town into a platform of discoveries, delivering exclusive experiences to younger audiences.
Make Dunhill recognized as a contemporary, bold, and sassy brand, thus being
more appealing to the typical smoker under 30 years.
All this considering Brazil’s
legal restrictions of cigarette advertising.”
Mr. Nastari didn't answer a reporter’s inquiry, but these
notes are not any longer available on LinkedIn.
The NY Times reached bent the social media posters included
during this article.
Several, including tico13, vikicecarelli1, and Mr. Nastari,
acknowledged receipt but declined to be interviewed.
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